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Investment Helpdesk Consultant

Hargreaves Lansdown is committed to helping investors make more of their investments by providing the best information, the best service and the best prices. Our Investment Helpdesk Consultants are absolutely essential to achieving this aim. The role offers you a unique chance to gain in-depth knowledge of the financial services industry as part of an award winning service. You will then have the chance to apply that knowledge in an engaging and varied role to the benefit of our clients. As an Investment Helpdesk Consultant you will deal with a broad range of enquiries around the products and services that Hargreaves Lansdown offer and work as part of a dynamic team.

You will deal with a variety of clients, from experienced clients to first time investors, primarily by telephone but also by email, letter and even face-to-face. In addition to communicating effectively with clients you will also need to work closely with many different areas of the business including Marketing, Stockbroking and the administration teams for our award winning Vantage service.

No experience is required as you will undertake a comprehensive training programme and be fully supported in the role. If you are client service focused, enthusiastic and looking to build a career in financial services then apply below.

Job description and person specification

Apply for the Investment Helpdesk Consultant role


Employer Marketing Manager

We are looking for an Employer Marketing Manager for our rapidly expanding corporate pensions business who will be responsible for all written communications, both online and offline to existing and prospective employer clients.

Hargreaves Lansdown Corporate Solutions has more than 500 corporate clients including 38 of the FTSE 100. For the right person this is a fantastic opportunity. It is a very hands-on role. We don't use marketing agencies so you will be expected to conceive, plan and write all marketing campaigns and on-going communications to employers.

You will need to have excellent copywriting and communications skills and be able to write quickly and fluently. An understanding of the market, corporate pensions and the needs of employers is an advantage but not a necessity. You must be bright, enthusiastic, professional, and have great organisational skills.

If you think you would be right for this role, please apply below.

Job description and person specification

Apply for the Employer Marketing Manager position


Retirement Service Consultant

We are looking for a Retirement Service Consultant to work within our established Retirement Service team. The individual will be responsible for working with existing clients to ensure that the retirement income options for their company pension scheme members is appropriate, in line with legislative requirements and is in line with their own pension scheme requirements. You will be the assigned contact and responsible for a book of clients, ensuring services and processes provided/offered are efficient and compliant.

You will be heavily involved with retirement income provision (this includes both annuities and Income Drawdown) and will be working with our clients on their "at retirement" requirements. The recent and fundamental changes as a result of the Budget (and the resulting options pension scheme members have) will need to be clearly established within each client's processes. You will also be involved with the on-going governance of their retirement income provision as well as the on-going servicing of the client.

You will be a self-starter and expected to develop positive relationships with your clients, resolving any issues that may occur. For more information and to apply, please see below.

Job description and person specification

Apply for the Retirement Service Consultant position


Business Administrator

Hargreaves Lansdown provides excellent client service and wins many awards, often voted for by our clients. Our Business Administrators are crucial to maintaining this success. This role encompasses efficiently processing client investments, offering clients friendly assistance by telephone, email and letter when necessary, and resolving queries and issues to ensure business progresses smoothly. Excellent communication skills are paramount, as well as the ability to work well in a team and accurately and efficiently to a high standard when under pressure. As we seek to always improve, suggestions for changes or enhancements to our service are encouraged. Full training on both process and technology is provided, so you do not need to have a financial background for this role.

The key criteria that we are looking for are bright, enthusiastic, professional individuals with good organisational skills who are interested in working in a client service role within financial services - if that is you, please apply below.

Job description and person specification

Apply for the Business Administrator position


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Employer Marketing Manager

To be considered for this role please send your CV and covering letter to Seb Blackshaw and reference Employer Marketing Manager in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road,
    Bristol
    BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Retirement Service Consultant

To be considered for this role please send your CV and covering letter to Seb Blackshaw and reference Retirement Service Consultant in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road,
    Bristol
    BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

HR Administrator

To be considered for this role please send your CV and covering letter to Seb Blackshaw and reference HR Administrator in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road,
    Bristol
    BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

FundsLibrary Data Manager

To be considered for this role please send your CV and covering letter to Seb Blackshaw and reference FundsLibrary Data Manager in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road,
    Bristol
    BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Business Administrator

To be considered for this role please send your CV and covering letter to Seb Blackshaw and reference Business Administrator in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road,
    Bristol
    BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Compliance Assessor

To be considered for this role please send your CV and covering letter to Seb Blackshaw and reference Compliance Assessor in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road,
    Bristol
    BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Head of Equity Research

Please send your CV and covering letter to Seb Blackshaw and reference Head of Equity Research in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Head of Advisory Services Operations

Please send your CV and covering letter to Seb Blackshaw and reference Head of Advisory Services Operations in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Investment Helpdesk Consultant

Please send your CV and covering letter to Seb Blackshaw and reference Investment Helpdesk Consultant in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Vantage Business Administrator

Please send your CV and covering letter to Seb Blackshaw and reference Vantage Administrator in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Client Services Manager

Please send your CV and covering letter to Seb Blackshaw and reference Client Services Manager in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Annuity Administration Assistant

Please send your CV and covering letter to Seb Blackshaw and reference Annuity Admin in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage.

Stockbroking Administrator

Please send your CV and covering letter to Seb Blackshaw with reference Stockbroking Administrator in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Employer Marketing Manager

Please send your CV and covering letter to Seb Blackshaw with reference Marketing Manager in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Telesales Executive

Please send your CV and covering letter to Seb Blackshaw with reference Telesales Exec. in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Legal & Intellectual Property Rights Manager

Please send your CV and covering letter to Seb Blackshaw with reference Legal & IPR Manager in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Business Administrator (SIPP Administration Department)

Please send your CV and covering letter to Seb Blackshaw with reference Business Administrator (SIPP) in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

HR Administrator

Please send your CV and covering letter to Seb Blackshaw with reference HR Administrator in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Client Support Agent

Please send your CV and covering letter to Seb Blackshaw with reference SL01 in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Pensions Consultant

Please send your CV and covering letter to Seb Blackshaw with reference Pensions Consultant in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Pay Per Click Marketing Manager

Please send your CV and covering letter to Seb Blackshaw with reference Pay Per Click Marketing Manager in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Fulfilment Assistant

Please send your CV and covering letter to Seb Blackshaw with reference FA14 in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.

Financial Practitioner

To be considered for this role please send your CV and covering letter to Seb Blackshaw with reference FP in the subject line.

  • Email
  • By email

    careers@hl.co.uk
  • Post
  • By post

    Seb Blackshaw
    Hargreaves Lansdown,
    One College Square South,
    Anchor Road, Bristol BS1 5HL

By applying for this role you are confirming that you have the right to work in the UK.
Please note that evidence of this will be required at the interview stage. Full details of acceptable documents can be found on the FAQ page.

It would be helpful if you could include in your application where you saw this vacancy advertised, thank you.



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