We believe everyone should be able to access all our products and services, no matter how they choose to contact us. We work hard to build our websites so that they are accessible and easy to use, by designing them with reference to guidelines laid down by the Web Accessibility Initiative (WAI).
So that you can have an improved online experience, we undertook a specific site build incorporating key accessibility factors (see below). We want the site to be easy to navigate and have designed both content and layout so that it is easy to read.
We understand that reading long articles can at times be difficult, especially when the font size is small. In recognising this problem, we have added a further option on news articles which will allow you to change the size of the article text. It will not affect the font size of the rest of the site and will be reset when you leave that page.
We use colours both to help structure and segment the page content, and also to make the site look more attractive. However, we recognise that for some users the use of colours and graphics can affect their enjoyment of the site. You can change the colour, background colour or switch off graphics completely by selecting from the options available in your browser.
We have designed all our pages so that they can be read by screen readers, including any tables containing account information and prices. You can find out more information about screen readers by going to Wikipedia's screen reader page .
We will in some places provide links to external websites, where we do so we will alert you with the following icon . Hargreaves Lansdown is not responsible for the content of external internet sites.
We will continue to take advantage of new developments in browser technology to make sure that our site continues to be accessible as possible. We therefore recommend that you use as up-to-date a browser as you can which is almost always free to do.
To check you are using the latest browser, here are links to the websites for the most common, from which you will be able to download the latest version:
If you have any comments or suggestions as to how we can improve accessibility, please contact us.
So that you can have an improved online experience, we have incorporated the following key accessibility factors into this site:
In order to diagnose problems that you might be having with the website, our online support team may ask you to provide some of the technical details of your computer set up. Please click the following button to display these details: