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Business Model

The HL Business

Hargreaves Lansdown is one of the leading providers of investment management products and services to UK private investors

About us

Founded in 1981 by Peter Hargreaves and Stephen Lansdown, Hargreaves Lansdown operates the UK’s largest direct to investor investment service administering over £82 billion of investments in ISA, SIPP and Investment accounts for 983,000 active clients. We have been helping clients choose and manage their investments since 1981 and currently provide self-directed, advisory and third party arrangement services for individuals and corporates. Hargreaves Lansdown has built a respected reputation with clients and the wider investment industry and works tirelessly to maintain and improve the lot of retail investors.

Our purpose is to empower people to save and invest with confidence. We aim to provide a lifelong, secure home for people’s savings and investments that offers great value, an incredible service and makes their financial life easy.

Our vision is to be a household name. We want to be the best place for savers and investors in the UK. When individuals want to save and invest they will think of Hargreaves Lansdown as the best place to go, to make it happen.

We are proud of our success and are committed to delivering continued value in the years ahead to both clients and shareholders.

Where we are based and how we operate

We have been based in Bristol ever since the business was started in 1981. Our clients are located across the UK, with the majority of business taking place on a direct offer basis through our website. For those clients who require advice, we have a team of over 90 financial advisers located throughout the UK.

Our people, our culture, our technology and IT infrastructure are key to our success. As at 30 June 2017 we employ 1,185 people and are committed to recruiting and retaining great people who understand our client-led culture. We have a flat management structure and aim where possible to promote from within, building knowledge and loyalty.

The Group's flagship service, Vantage, is the UK's largest direct-to-private investor investment supermarket and wrap platform.

Vantage offers clients the administrative convenience of being able to hold and manage their investments, including unit trusts, OEICs, equities, bonds, investment trusts and cash, irrespective of the tax vehicle, in one place with consolidated valuation reports, a single dealing service and instant online access. As at 30 June 2017, Vantage administered £75.7 billion of assets directly on behalf of private investors. By this measure, the Directors believe that Vantage is the largest investment company and wrap platform for the private investor in the UK.

In addition to offering externally managed investment products, Hargreaves Lansdown manages £8.8 billion of funds through its own range of multi-manager funds and PMS, the Group's discretionary portfolio management service, of which some £3.5 billion is held within Vantage.

The Group also provides financial advisory and stockbroking services to private investors and advisory services to companies in respect of group pension schemes.

To ensure that you are entirely confident about dealing with us you can view a summary of how safe your investments are with us.