What our clients say
We take pride in delivering exceptional service to our clients. But don't just take our word for it. Here is a selection of comments received from our recent client satisfaction surveys.
I am an ex-Independent Financial Advisor and in my nature I try to find faults, however I can honestly say that I cannot find a single fault in the HL Vantage SIPP - and the service is always first class, polite, and very knowledgeable.
Mr James - Surrey
I was attracted by the low set-up costs. Your SIPP strikes me as the best value on the market. I like being able to check the value of my pension regularly on the internet
Mr Burdett - Kent
I thought SIPPS were expensive before I found the Hargreaves Lansdown Vantage SIPP.
Mrs Godwin - Kent
Impressed with service, attitude and quality of information. Very helpful to a simpleton like me.
Mr Chittleborough - Middlesex
It is refreshing to contact a company and speak to a human being immediately who can deal with my query.
Mr Clarke - Cheshire
I was fed up with the administration of pensions, but found HL much more efficient.
Mr Trinder - Essex
My wife is a non tax payer and receiving an extra £792 from the Government on our initial investment was extremely attractive. Hargreaves Lansdown is one of the few financial services companies I would recommend.
Mr Pickering - Kent
The content is clear and we do not have any questions. We are appreciative of the detailed attention our Portfolio receives.
A & J Matthewman - Cambridgeshire
We have just received the HL Portfolio Management valuation pack and wish to compliment you on its presentation and clarity.
J & I Williams - Gwynedd
Delighted with performance of PMS!
D Goodall - West Yorkshire
I am very happy with performance and service, so much so I have now transferred in my retirement planning.
A R Palmer - Surrey
Brilliant, friendly and helpful service coupled with efficiency and speed. One could not ask for more.
David Perkins, Cumbria
I am always impressed with the excellent service from HL. Whether online or by phone, transactions are always dealt speedily and efficiently. Your advisers are always helpful and knowledgeable and phones are answered immediately.David Elliot, Newcastle-upon-Tyne
Thank you for your letter, we are both delighted with our results.
A & B Lambie - Glasgow
It is very helpful to have a named adviser - and one who is very prompt with advice if needed.
C Henkey - Berkshire
I liked the fact that your representative called to my house to explain the service and was patient with me.
M Dewing - London
You supplied me with an excellent service. It was prompt and well organised. It also achieved for me a better deal than the company I was with.
Mr Southwell - London
Could not have been a more efficient service.
Mrs Bright - Dyfed
The setting up of my annuity was smooth and effortless. An excellent and prompt service.Mr Millard - Dorset
Thanks for a fast, efficient service and succeeding in doing precisely what you promised to do. I will certainly be recommending your services in the future.Mr Mee - Leicestershire
I am most impressed with every aspect of the HL service. Queries have been answered promptly and courteously and processing of documentation has been speedy. 10/10.
Mrs Dover - Harrogate
Excellent speed of response. I always felt I was a valued customer even though the annuity was not a large one.
Mr Andrews - Herefordshire
Having used Hargreaves Lansdown on a few occasions now I have been very impressed with the speed and professional way my affairs have been dealt with. Very well done!! Excellent.
Mrs Cater - Avon
Service was very prompt and efficient and not pressing in any way. We wish we had known of you previously when dealing with other fund organisers.
Mr Watts - Oxfordshire
Telephone quotation received immediately (followed up in writing). Your quotation was cheaper than I was able to obtain over the internet directly from the supplier! I thought that 'middle man' was an extra mouth to feed and so increased costs!
A Rozario - Berkshire
Better price than anywhere, I'd been looking for two months!
L Kelly - Gloucestershire
Your correspondence was always very clear and contained all of the information that I needed. Helpline numbers were there for you if you needed them.
H Ellison - Staffordshire
Value for money backed by efficient service. Staff are knowledgeable and helpful.
R Askari - West Midlands
Handled very quickly and stress free, no hassle, no improvements in service needed.
S Scurfield - Tyne and Wear
Friendly, knowledgeable and not pushy.
H White - North Humberside