We don’t support this browser anymore.
This means our website may not look and work as you would expect. Read more about browsers and how to update them here.

Skip to main content
  • Register
  • Help
  • Contact us

Hargreaves Lansdown calls for annuity rate transparency

  • ABI should reinstate ‘annuity window’ rate tracking
  • Wide disparity between best and worst rates
  • All providers should submit their rates to public scrutiny
  • Shopping around is declining post pension freedom
  • Pension providers are ducking the open market

In the face of mounting evidence of competition failures in the retirement income market, Hargreaves Lansdown has today written to the ABI asking for it to reinstate the tracking and publication of insurance company annuity rates, the so-called "annuity window".

Tom McPhail, Head of retirement policy for Hargreaves Lansdown:

"The ABI introduced annuity rate tracking because of concerns about market competition, they then quietly dropped it after pension freedom, arguing most investors weren’t buying an annuity any more. However 80,000 people a year are still buying an annuity, fewer companies are competing on the open market and fewer investors are shopping around. Unless decisive action is taken quickly, in a few years’ time insurance companies are going to be looking back at another misselling scandal, wondering how it all went wrong yet again.

We are calling on the ABI to reintroduce the public tracking of annuity rates, with all providers being required to participate, especially those which no longer compete on the open market. If the ABI doesn’t respond on behalf of the industry then we’d like to see the FCA take regulatory action."

FCA research found 80% of annuity purchasers could get a better deal by shopping around. The average increase in income available was 6.8%. Based on the ABI annuity window data, the difference between the best and worst annuity rates was typically around 20%. ABI annuity window closure announcement. Since pension freedoms were introduced it has become apparent the policy reform, whilst overwhelmingly popular has not led to any increase in investors shopping around for the best deal at retirement. Evidence from Citizens Advice shows that more than half of annuity purchasers are still not shopping around. The FCA is looking at improved disclosure at the point of retirement to encourage investors to shop around however it is also important annuity providers are subject to external scrutiny. The resumption of the annuity window would help achieve this.

The problems of shopping around failure are compounded by the trend for annuity providers to withdraw from the open market. Since the introduction of pension freedom, the open market has lost 6 providers, the latest being Standard Life (see below). There are 8 companies offering open market rates, meaning there is a competitive market for those customers who do shop around.

Six providers have pulled out of the open market since the pension freedoms were announced:

  • Reliance Mutual (July 2014)
  • Friends Life, merger with Aviva (April 2015)
  • Partnership Assurance, merger with Just Retirement (April 2016)
  • Prudential, still offer in-house annuities (June 2016)
  • Aegon, in-house annuities through L&G as ‘preferred annuity supplier’ (September 2016)
  • Standard Life, still offer in-house annuities (November 2016)

Hargreaves Lansdown offers a whole of market annuity service through these eight providers (plus Partnership Assurance for purchased life annuities only):

  • Aviva (standard and enhanced)
  • Canada Life (standard and enhanced)
  • Hodge Lifetime (standard)
  • Just Retirement (enhanced)
  • Legal & General (standard and enhanced)
  • LV= (enhanced)
  • Retirement Advantage (standard and enhanced)
  • Scottish Widows (enhanced)


Globelynx and ISDN ready

Hargreaves Lansdown is equipped with a live in-house broadcast camera via the Globelynx network and has an ISDN line available for radio interviews - 0117 934 9006. To arrange an interview with a Hargreaves Lansdown spokesperson please contact the person you wish to speak to directly using the contact details above, or call Globelynx on 0207 963 7060 or email globelynx@globelynx.com.