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How do I sign up for the paperless service?

To sign up for the paperless service simply:

  • Log in to your account
  • Just above the table showing your account(s) and its value, you will see a number of links. Click the ‘Account Settings’ link towards the right hand side of the screen
  • Select the ‘Personal details and statement delivery’ option on the left hand side of the screen
  • In the ‘Investment report and contract notes’ box, click ‘edit delivery preference’, update as appropriate and click Save.

Please note, to qualify for the paperless tariff clients must have online access.

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