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How do I sign up for the paperless service?

To sign up for the paperless service simply:

  • Log in to your account
  • Just above the table showing your account(s) and its value, you will see a number of links. Click the ‘Account Settings’ link towards the right hand side of the screen
  • Select the ‘Personal details and statement delivery’ option on the left hand side of the screen
  • In the ‘Investment report and contract notes’ box, click ‘edit delivery preference’, update as appropriate and click Save.

Please note, to qualify for the paperless tariff clients must have online access.

Still need help?

Call us on 0117 900 9000

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