Cookie policy
Date of last update: 21 May 2018
Hargreaves Lansdown are committed to protecting all users of our websites. The below information outlines how we use cookies, why, and how this allows us to improve our service and the experience you have when using our websites.
What are cookies?
Cookies are small text files that are downloaded to your device when you visit our websites. Cookies do lots of useful things from remembering your preferences to allowing us to monitor the performance of our website.
Cookies and Personal information
Some cookies that we use at Hargreaves Lansdown will collect personal data about you. Any personal data that is collected will be used in accordance with our Privacy Policy.
Types of cookies used on our websites
Session cookies are stored on your device and remain on it for the duration of your visit to our websites. When you close your browser, any session cookies that have been set will be automatically removed from your computer’s memory. An example would be to remember the progress of an application or inputs in a tool or calculator.
Persistent cookies are stored on your device and remain there until they reach the expiration date or you choose to delete them. At this point, the browser will delete the cookie from your computer’s hard drive. Whilst the persistent cookie is present, the website that created it will have access to that cookie each time you return to that particular website. Persistent cookies are used to remember your preferences and tailor our services to your requirements.
We make use of both types of cookie in order to maximise the security of our services and to ensure you always get an optimal experience from our websites. We do not use cookies to track your use of the internet after leaving our websites, nor do we store any information about you in cookies that others (these third parties are outlined below) could read and understand.
First and third party cookies - whether a cookie is 'first' or 'third-party’ refers to the website/service placing the cookie. First-party cookies are those set by us. Third-party cookies are cookies that are authorised by us but provided by one of our suppliers. In some limited cases, we may use our suppliers to manage some of these cookies for us, but we never allow any third party to use these cookies for their own purposes.
How can you manage your cookie preferences?
Most web browsers allow you to manage cookies via the browser settings. For example you may choose to delete existing cookies, prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie or disable cookies altogether. It is worth noting that in the event that cookies are disabled you will find that certain areas of the website will not work, or won’t work correctly.
The cookies we use and why
| Cookies | What we use them for |
|---|---|
| s_v20 s_cam s_cc s_extCampSt s_extCh s_extChSt s_v32 s_vi AMCV_1B4022CE52783F160A490D4D%40AdobeOrg AMCVS_1B4022CE52783F160A490D4D%40AdobeOrg |
Adobe Analytics Adobe analytics allow us to measure the performance of the site and gather information on what visitors are doing while on our sites. |
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Chartbeat Chart Beat cookies allow us to monitor overall usage of our sites on a real time basis. |
| _impactRadius |
Impact Radius Tracks when someone comes to our site from a commercial partner site. |
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These cookies allow help us improve the experience by allowing our sites to recall certain preferences, or recently viewed investments. |
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Google Analytics. Google Analytics allow us to measure the performance of the site and gather information on what visitors are doing while on our sites. You can opt out of these Cookies via : http://tools.google.com/dlpage/gaoptout. |
| mbox | Adobe Target allows us to serve different content to different audiences on our sites. |
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This group of cookies are used to manage your preferences once you are logged in. It manages things like your live price preferences. They also ensure security while you are logged in. |
Changes to this Cookie Policy
HL reserve the right to revise or supplement this Cookie Policy from time to time. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this Cookie Policy and so you are aware of what the cookies on our websites are used for. You can determine when this Cookie Policy was last revised by checking the "Date of last update" legend at the top of this Cookie Policy.
More information
If you do have any further questions then please don’t hesitate to contact the Hargreaves Lansdown helpdesk on 01179009000 who will be happy to answer any questions you may have about the cookies we use on our website. Alternatively, these sites provide more information about cookies what they are and how they work: www.aboutcookies.org and www.allaboutcookies.org.