Skip to main content
  • Register
  • Help
  • Contact us
  • Log out of your HL account

How do I set up Touch ID (iOS)/fingerprint login (Android)?

If you have a compatible phone with your fingerprint already registered you will be asked to set this up as part of the login process. Simply follow the instructions on screen.

If you decide to set this up at a later point you will need to log in using your user name and security details. Once logged in select the 'Settings' icon in the top right corner. Choose 'User fingerprint ID/Touch ID to log in' and follow the instructions on screen.

Android is a trademark of Google Inc.
iPhone is a trademark of Apple Inc.

Still need help?

Call us on 0117 900 9000

View opening hours