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How do I pay my fees and charges?

We collect fees and charges from available cash on your account. If there is no available cash within your account, we will try to collect fees from cash you hold in your Fund & Share Account.

Our system will look to collect fees in this order:

  • Loyalty bonuses received on units purchased before 1 April 2014. If no loyalty bonuses then;
  • Cash in the account in which the fees were generated (income account first, then capital account). If no cash on the account then:
  • Cash in your Fund & Share Account. If no cash in your Fund & Share Account then;
  • Sell holdings to cover fees from the account in which the fees were generated

Still need help?

Call us on 0117 980 9926

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