Welcome to our new Help section. Give us your feedback to improve it.

Loyalty bonus payment timings

After a loyalty bonus is paid into your account, how it is then reinvested will depend on your preferences. Here’s what you need to know about loyalty bonus payments.  

Usual frequency of loyalty bonus payments to your account: 
Monthly 

Usual time for fund manager to confirm trade details:  
Four working days  

Usual time for trade to complete after details confirmed:  
24 hours   

Minimum balance before loyalty bonus payments are reinvested:  
£10  

Loyalty bonus payments are usually made into your account each month. This cannot be changed.   

If you have chosen to automatically reinvest your payments, we will let you know the details within four working days. The fund manager will then confirm the trade within 24 hours. This is similar to usual fund trade timings.  

Money is only reinvested once your loyalty bonus balance reaches £10.


Prefer to speak with someone

Contact usRight arrow icon