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Executive Committee

Executive Committee Members


Chris Hill

Chris Hill

Chief Executive Officer

Appointed to the Executive Committee:
February 2016

Chris was appointed as Chief Executive Officer in April 2017. Prior to that he held the roles of Chief Financial Officer from February 2016 to September 2016 and Deputy Chief Executive from October 2016 to April 2017.

Chris has considerable financial, operational and leadership experience from a number of business sectors. He was Chief Financial Officer at IG Group Holdings plc, a FTSE 250 online trading platform for retail customers, and prior to that was Chief Financial Officer at Travelex following a number of finance leadership roles at GE Capital. Chris qualified as a Chartered Accountant at Arthur Andersen and is an associate member of the Association of Corporate Treasurers. He is on the Board of the Investment Association and member of the FCA Practitioner Panel.

Amy Stirling

Amy Stirling

Chief Financial Officer

Appointed to the Executive Committee:
February 2022

Amy has significant financial and strategic leadership experience in client facing businesses across the telecommunications and financial services sectors. She has considerable transformation and M&A experience at both executive and non-executive level and is a qualified chartered accountant. Amy was previously Chief Financial Officer of the Virgin Group and other previous appointments include non-executive director and chair of the Audit Committee at Pets at Home Group plc, Chief Financial Officer of The Princes Trust and Chief Financial Officer at TalkTalk Telecom Group Plc.

Ian Hunter

Ian Hunter

Client Director

Appointed to the Executive Committee:
July 2009

Ian Hunter joined HL in 1997, starting on our Helpdesk. He has since held a number of roles within the business including Marketing Director, Commercial Director and now Client Director. As Client Director, Ian now looks after our client services and propositions, including our Active Savings, Advice, Fund Management, Investment and Retirement, and Workplace services.

David James

David James

Chief Marketing and Brand Officer

Appointed to the Executive Committee:
March 2019

David is responsible for Marketing, Brand & Communications. Prior to joining HL, he was Commercial Marketing Director at Vodafone for 4 years, where he also held the role of Digital Tribe Leader for Customer Segments running the Consumer Mobile and Broadband businesses. He launched and scaled the VOXI brand for the youth segment. Prior to Vodafone, he spent 5 years as Consumer Marketing Director at BT, launching and building market leadership positions for BT Sport and BT Infinity fibre broadband, amongst other propositions. David specialises in building & scaling businesses, growing brands and running customer and digital marketing capabilities. He started his career at NatWest, including two years as a financial adviser.

Shawn Gamble

Shawn Gamble

Group Chief Risk Officer

Appointed to the Executive Committee:
January 2021

Shawn Gamble is the Executive member responsible for Risk and Compliance. Shawn has over 20 years of corporate risk management experience, holding leadership roles at a number of multi-national banks and investment firms and working both in the UK and internationally, including in her native Canada. Prior to joining HL she was CRO of Fidelity International where she was responsible for their global Risk teams.

Amanda Shepherd

Amanda Shepherd

Chief Operating Officer

Appointed to the Executive Committee:
July 2021

Prior to joining HL, Amanda worked at Barclays bank, one of the five largest banks in the UK, for over 26 years, where she held a number of roles in key Director positions across multiple business disciplines.

Amanda has extensive experience of managing large and complex teams, defining client relationship segment services, leading businesses through large scale and transformative change and working strategically to influence at the most senior levels both within and outside her organisation. Most recently working as Managing Director for Branch Based Banking at Barclays, Amanda successfully led over 3,000 employees including 9 Directors, across 300 sites, with responsibility for managing over 5 million customer relationships.

Birger Thornburn

Birger Thorburn

Chief Digital and Information Officer

Appointed to the Executive Committee:
September 2021

Prior to joining HL, Birger was Chief Technology Officer at Experian Decision Analytics, part of Experian, developing some of the world’s most advanced technology to derive insight and decisions from data underpinning many of the world’s credit, identity and fraud decisions. There Birger was part of the digital transformation and repositioning of the technology and business towards cloud. Before that Birger has held a variety of senior technology positions, including group CIO at Cable and Wireless Communications.

Claire Chapman

Claire Chapman

General Counsel and Company Secretary

Appointed to the Executive Committee:
October 2021

Claire heads up the Legal, Company Secretariat and Corporate Governance functions. She provides expert and strategic legal advice across the range of HL’s businesses and activities, with a focus on legal and regulatory risk management, mergers and acquisitions, technology, data and IP, corporate projects, governance and contracts. Claire has held General Counsel and also Company Secretary roles at a range of companies including most recently at Capita plc and prior to that at Daily Mail & General Trust plc, Inchcape plc and Thomson Reuters. Claire qualified as a lawyer at Freshfields Bruckhaus Deringer.

Claire has a Masters in International Law and is a qualified Solicitor, England and Wales and additionally Attorney, New York.

Rob Divall

Rob Divall

Chief People Officer

Appointed to the Executive Committee:
October 2021

Rob brings a wealth of knowledge and experience from his many years’ experience spent working with a number of organisations within the Financial Services industry, including HR Director at Aldermore Bank for five years where he also took on additional responsibility for transformation across the organisation. Rob has held a variety of Executive HR leadership positions in his eight years with Lloyds Banking Group PLC, including HR Director for both the Branch Network and also General Insurance. Before Lloyds, Rob worked with Accenture PLC leading change programmes within the HR outsourcing division, having spent the first decade of his career in retail, where he held a number of senior HR and commercial roles in The Big Food Group PLC and Boots the Chemists Limited.