How to withdraw money from a Fund and Share Account

If you need to withdraw money from your HL accounts, it's usually quickest online. Here's how to withdraw from a Fund and Share Account.

Before you start

You need to have set up a nominated bank account before you try and withdraw money from your account.

How to withdraw money on the website

1. Log in online to see your accounts
2. Select the account you want to withdraw from
3. Select 'Withdraw money' from the tabs
4. Enter the amount you want to withdraw then select 'Next'
5. Check the amount you're withdrawing and that you're happy with the terms and conditions
6. Select 'Confirm payment' to confirm

How to withdraw money on the mobile app

1. Select 'Accounts' in the bottom left corner
2. Log in using your fingerprint or password and secure number
3. Select the account you want to withdraw from
4. Select 'Action' then select 'Withdraw money'
5. Select 'Cash on my account' to withdraw money you have uninvested
6. Enter the amount you want to withdraw then select 'Continue'
7. Check the amount you're withdrawing is correct
8. Select 'Place withdrawal' to confirm

What happens next

Depending on when you withdraw it, the money will usually reach your nominated bank account either later that day, or the next working day.

Withdrawal timings

How long the money takes to reach your bank account will depend on when you withdraw and the account you've withdrawn from. Here's what you need to know.

Withdrawal made before noon on a working day: Same day

Withdrawal made after noon, or on non-working day: Next working day

Payments are usually made by Faster Payment, which is free of charge.

If you've recently added money to your account, we may need to refund your debit card instead of paying to your nominated bank account.

This is for anti-money laundering regulations and can take 3-5 working days.