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Withdrawal timings

How long the money takes to reach your bank account will depend on when you withdraw and the account you’ve withdrawn from. Here’s what you need to know. 

The timings

Withdrawal made before noon on a working day:  
Same day
 
Withdrawal made after noon, or on a non-working day:  
Next working day


Payments are usually made by Faster Payment, which is free of charge.  

If you’ve recently added money to your account, we may need to refund your debit card instead of paying to your nominated bank account. 

This is for anti-money laundering regulations and can take 3-5 working days.  

It may also take longer if you've recently changed your nominated bank account


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