Welcome to our new Help section. Give us your feedback to improve it.

How to set up a nominated bank account

A nominated bank account is the account your money will move to when you withdraw it. Here’s how to set one up.

On this page

Before you start

It takes around 2-3 working days for us to send a validation code by post as part of this process. You should factor this in if you’re planning on withdrawing money soon.
Your validation code will be sent to the address we hold for you. If you’ve recently updated your address, you will not be able to change your nominated bank account for 21 days.
We need to be able to confirm your address before you set up your nominated bank account. If we can’t do this, we may ask for further documents as proof of identity.
Nominated bank accounts are not used for your SIPP account.
Your nominated bank account can only be a UK bank account. If you do not have one, please .

How to set up a nominated bank account on the website

Log in online to see your accounts.
Select ‘Account settings’ from the tab list.
Select ‘Withdrawals, income and loyalty bonus’.
Enter the details of the bank you want to use, then select ‘Save’.
When your validation code arrives, repeat instructions 1-3.
Follow the link to your nominated bank account and enter the code.
Select ‘Save’ to confirm.

Set up nominated bank account

What happens next

You will be able to withdraw money from your ISA or Fund and Share Account once you’ve confirmed your details.

Also in Your profile

Prefer to speak with someone