Welcome to our new Help section. Give us your feedback to improve it.

Before you can withdraw money

There are a few things you need to make sure of before you’re able to withdraw money from your HL accounts. Here’s what to check for.

You need a nominated bank account

A nominated bank account is the default destination for any money you withdraw from HL. You usually set one up when you first open an account with us, but you can if not.

We will send a verification code in the post when you set up or change a nominated bank account. Make sure you factor this in when considering timescales for your withdrawal.

If you’ve recently updated your address, you will not be able to change your nominated bank account for 21 days.


Money should be ‘settled’ in your account

Any money you’ve raised from selling investments must have ‘settled’ in your account before you can withdraw it.

Share trades – average time to settle:
Two working days

Fund trades – average time to settle:
Four working days (based on day trade is placed)

Fund trade timings are dependent on when the .

Please bear this in mind when you come to withdraw money. It could delay you if there isn’t enough settled money in your chosen account.


Prefer to speak with someone

Contact usRight arrow icon