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How do I pay my fees and charges?

We collect fees and charges from available cash on your account.

Our system will look to collect fees in this order:

  • Loyalty bonuses received on units purchased before 1 April 2014. If no loyalty bonuses then;
  • Cash in the account in which the fees were generated (income account first, then capital account).
  • If there’s not enough cash in your account, we’ll sell some of your investments to cover charges from the account in which the fees were generated. We don’t charge for this.

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