How do I pay my fees and charges?
We collect fees and charges from available cash on your account.
Our system will look to collect fees in this order:
- Loyalty bonuses received on units purchased before 1 April 2014. If no loyalty bonuses then;
- Cash in the account in which the fees were generated (income account first, then capital account).
- If there’s not enough cash in your account, we’ll sell some of your investments to cover charges from the account in which the fees were generated. We don’t charge for this.