Skip to main content
  • rainbow over text: 'thank you NHS'
  • Register
  • Help
  • Contact us
  • Log out of your HL account

How do I log in?

If you already have an account but have not yet registered for online access, please register here. If you applied for an account online you’ll have set up your Username and security details when applying (please note it can take up to one working day for your online account to become active).

Step 1

To log in to your account, first enter your Username in the box shown. This will be a combination of letters and numbers.

Next, enter your date of birth in the format ddmmyy. For example, if you were born on 1st January 1970, enter 010170 (do not enter any spaces, commas or other characters).

Step 2

You’ll need to confirm your Online Password in full and 3 digits from your Secure Number. The digits we ask you for from your Secure Number will change each time you log in. Once you’ve selected all three digits, select ‘Log in’.

Still need help?

Contact us

Email us