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How long will a pension transfer take?


Where possible, we will try to request a pension transfer via the Origo Options system, which is an electronic transfer facility. Cash transfers using this system on average take just eight working days. If the Origo Options system is not available for your transfer then there will usually be a form that needs to be completed by you and by our transfer team. We expect most paper based transfers to take four to six weeks.

In all cases we are to some extent dependent on the ceding pension scheme to process the transfer in a timely fashion. Whilst our transfer team will chase the transfer regularly, we cannot guarantee any timescales.

In some cases it may be possible to transfer your pension as stock, to avoid the sale of investments. These "in specie" transfers can take considerably longer than the timescales quoted above, and are only possible where the investments held in the current scheme are also available on the HL platform. We will ask you to provide a covering letter with a list of your investments, including ISIN or SEDOL codes, so that we can check your investments for compatibility.

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