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Specific threats

New fraud trends evolve constantly. Below you can find information on specific threats we believe could pose a risk to our existing and future clients.

5th January 2018

Intel, AMD and ARM chips

It has been widely reported in the media that Intel, AMD and ARM have identified security flaws which could potentially be exploited.

As we write, there is no evidence that this vulnerability has been exploited.

What should you do?

As per our usual guidance clients should:

  • Ensure that when a device and operating system provider issues a software update (sometimes known as a patch), you install this as soon as possible as this will protect your computer, tablet or phone.
  • Invest in an up-to-date firewall, anti-virus and anti-spyware software and perform regular security scans on your device (computer, tablet and phone).
  • Treat emails with caution – do not click on malicious links within emails. TOP TIPS: Examine emails you receive for generic greetings, spelling or grammatical mistakes, and basic errors such as different fonts. You can also hover over the sender’s details and links to reveal the actual email address from which the email was sent, but be aware that fraudsters can produce a closely resembling version of any URL or website. If you are ever unsure, contact the sender independently for verification.

More information on how to stay secure online is available within our Security Centre. In the unlikely event that you notice anything unusual on your Hargreaves Lansdown account, please contact us immediately.

Cold call from Hargreaves Lansdown?

Hargreaves Lansdown never cold call investors offering investment opportunities.

Investment scams often involve high-pressure selling tactics in order to get investors to purchase investments that are either worthless or non-existent. The initial contact usually starts with a telephone call that comes from out of the blue, and fraudsters will often purport to be calling from well-established, regulated firms in order to appear legitimate. The FCA refer to these as ‘clone’ firms.

Hargreaves Lansdown will never:

  • Call you out of the blue to promote an investment or offer you money in exchange for your shares.
  • Ask you to send application forms by email. You can apply online via our website or by telephone by calling 0117 900 9000, and if you want to send a cheque please send your application by post to our registered address: Hargreaves Lansdown, One College Square South, Anchor Road, Bristol, BS1 5HL.
  • Discuss detailed information regarding an application or transaction with you by unsecure email.
  • Ask you to send money via bank transfer to a bank account, an overseas bank account or a currency exchange provider.

If you believe that you have received a cold call from anyone purporting to work for Hargreaves Lansdown, please contact our Investment Helpdesk on 0117 900 9000.

Protect yourself:

  • Reject Cold Calls;
  • Always do your own research; and
  • Remember, if something sounds too good to be true it most likely is!

If you are in any doubt put down the phone and call us on 0117 900 9000.