Coronavirus - we're here to help
From how to access your account online, scam awareness, your wellbeing and our community we're here to help.

Skip to main content
  • Register
  • Help
  • Contact us
  • Log in to HL Account

Diversity And Inclusion

We believe in a culture and inclusive colleague experience that values people from all walks of life. Please come as you are. We respect, value and embrace diversity and ensure everyone is recognised and respected for the different perspectives they bring.


  • Black History Month

Celebrating Black History Month this October

Black History Month aims to highlight and celebrate untold or lesser known aspects of our history and we are proud to celebrate this and show our support for our clients and colleagues from this heritage. Our Cultural Diversity Group have a variety of virtual events and activities planned for us throughout the month.

You can read more about our internal groups and events on our people page.


Supporting our strategy is a framework (M.A.T.C.H.) which allows us to structure and articulate our diversity and inclusion efforts, allocate responsibility within our senior management group, and demonstrate progress.

Mission and values

Diverse organisations have a strong, positive mission and core values. Our values provide the framework that make managing diversity a necessary long-term business objective for all.

HL people understand our values and how they can apply them to all aspects of their role. We have a specific focus on certain values (e.g. ‘do the right thing’) and their role in creating a diverse and inclusive culture.

Agile and flexible working

As an organisation who manages diversity and inclusion well, we provide flexibility not only in working arrangements but also in policies, practices and procedures.

This includes the experience of returning following maternity/paternity leave and the introduction of twilight shifts and other part-time, more flexible roles. Better technology in remote and home working improves communication and collaboration, and enables greater flexibility for many colleagues.

Transparent and fair policies and processes

All employment processes and systems, such as recruitment, induction, pay and performance appraisals must be free from any hindrances to diversity or inclusion. Our aim is to be clear, fair and transparent.

HR management information plays a key role here as does an ongoing unconscious bias training as part of our leadership programme.

Capable and informed people

We have a workforce who are aware of, and guided by, the principles of managing diversity and inclusion and managers who have the skills and training to undertake their roles fairly and effectively.

Manager and team personality trait and behaviour training runs alongside our career development and leadership development programmes.

HL community

We want HL to be a place where people can be themselves and be the best that they can be. Our culture is safe and encourages contributions from all team members, with inclusive decision making that is free from bias.

We support our seven network groups and events which promote equality, diversity & inclusion and teambuilding.

We are a national company with local heritage and support initiatives such as the Bristol Equality Charter which aim to improve equality across the City of Bristol.

Diversity by numbers

(as at March 2019)

Women in Finance Charter

Our purpose is to empower people to save and invest with confidence. We believe in nurturing innovation, integrity and the brightest ideas, and that an inclusive workplace and diverse workforce is key to our current and future success.

We are committed to inclusion and diversity, and supporting the progression of women at all levels of the business and into senior roles. This ties in with the aims of the Women in Finance Charter, a government initiative which promotes diversity and inclusion. Hargreaves Lansdown is a signatory to the charter.

Our aim is to increase female representation at senior management level to between 25 - 30% by 2021. As at August 2019 this was 27.9%, up from 26.6% in August 2018. We have a clear action plan in place and we will publish our progress annually against these targets on our website.

Aug-16 Aug-17 Aug-18 Aug-19
21.7% 24.2% 26.6% 27.9%

30% Club

Hargreaves Lansdown is a proud member of the 30% Club which works to increase the numbers of women on FTSE-100 boards and support diversity at all levels of an organisation.

Bristol Equality Charter

The Bristol Equality Charter has been set up to help improve equality, diversity and inclusion across Bristol. Hargreaves Lansdown has been involved from the outset in this important initiative and was one of the first signatories.

We believe that diversity amongst board members is of great value but that diversity is a far wider subject than just gender. As of today, the board numbers 8 in total, of which 2 are executive and 6 independent (including the Chair) and 37.5% of the board are women.

DEANNA OPPENHEIMER, Non-executive Chair