This video has various screen captures, along with a voice over. Descriptions of what is shown in the video are described below:
Title: How to view or amend your personal details online
"Log into your account using your username, date of birth, online password and three digits from your secure number. (video shows the log in steps)
Now you can see your portfolio showing your accounts (video shows logged in portfolio summary page)
Select ‘Account settings’ from the tabs across the middle of the page (video shows relevant tab which is the final and 7th option across, after ‘Retirement’)
Here you can see the details we currently hold for you. (video shows summary of personal details page) To change any of this information select the ‘Edit personal details’ button at the bottom of the page. (video shows cursor clicking on the link with this name, once done fields appear which are editable)
If you wish to change your name you will need to complete a form and return it to us in the post. You can download the required form by clicking on the blue ‘Notify us of a change of name’ link. (video shows cursor clicking on the link with this name, once done a download begins)
Any changes made to your contact details will be updated with immediate effect. If you wish to inform us of a future change to your contact details or if you’re moving abroad, please send us a secure message with your new details. Once you have updated your details select the ‘save’ button at the bottom of the page." (video shows cursor clicking on the 'Save' button)
This video hopefully helps you understand the process, but it should not be taken as personal advice. Please remember money invested in the stock market can fall in value so you could get back less than you invest.