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ASOS (Trading Update): first-half profits jump higher

ASOS looks set to report a big jump in first-half profitability as its turnaround strategy gains traction.
ASOS - Sales suspended in Ukraine and Russia

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ASOS’s first-half underlying sales fell by 9%. However, sales trends improved over the period, and new customers were up 2% across its four largest markets.

First-half underlying cash profit (EBITDA) is expected to rise by around 50%, driven by higher gross margins, lower returns rates and cost-cuts.

Full-year guidance has been reiterated. Underlying cash profit is expected to land between £150-180mn, with broadly neutral free cash flow.

The shares rose 17.1% in early trading.

Our view

ASOS looks to be coming back in style as its transformation gains traction. Although underlying sales are down year-on-year, trends are improving across its key markets. Alongside big cuts to the cost base and a host of other initiatives, underlying cash profits are racing higher, and markets reacted very positively on the day.

We’re not concerned about soft sales for now - it's part of the strategic shift as the group focuses on more profitable customers and products. Quality over quantity is the order of the day, and alongside falling returns rates, it's helping margins tick higher.

Efforts to streamline operations are also bearing fruit, with fixed costs falling sharply. Contract renegotiations and supply-chain improvements are playing their part, and inventory levels are in a much healthier place now too.

Focus now turns to re-engaging its leftover and loyal customer base through new features. A new and improved ‘for you’ page and an AI-powered outfit generator are just some of the ways ASOS is looking to convince shoppers to spend more, and early data looks promising.

While things are moving in the right direction, keep in mind that ASOS is still forecast to remain loss-making at the bottom line this year. To help shore up the balance sheet, it recently refinanced some of its debt at interest rates several percentage points lower than the prior level, saving the group around £5mn per year. That’s a very good sign. Lower interest rates on debt mean lenders are becoming less cautious about lending money to ASOS, due to its improving financial performance.

There are still plenty of challenges to navigate. Active customer numbers fell 14% last year, partly due to the shift in focus away from less profitable items and customers. This means for now, improvements in profitability and cash flow will have to come from streamlining current operations and squeezing more out of each customer.

This transition needs to be managed carefully. Other retailers like Next, Shein and Temu have been upping their game in the fast-fashion space. Compromising on what gives ASOS an advantage in service, like convenient delivery and returns, could impact long-term growth. The intense competition could also put downward pressure on pricing, further hampering efforts to rebuild the bottom line.

Ultimately, there are long-term opportunities for ASOS, but short-to-medium term challenges shouldn't be overlooked. Transformation activities look to be progressing well, but as other retailers try to close the gap, there is additional pressure to deliver. While the current valuation looks attractive, investors should expect a bumpy ride.

Environmental, social and governance (ESG) risk

The retail industry is low/medium in terms of ESG risk but varies by subsector. Online retailers are the most exposed, as are companies based in the Asia-Pacific region. The growing demand for transparency and accountability means human rights and environmental risks within supply chains have become a key risk driver. The quality and safety of products as well as their impact on society and the environment are also important considerations.

According to Sustainalytics, ASOS’s management of ESG risk is strong.

The group has initiatives in place to manage the risks related to material ESG issues, but lacks strong policies and programmes in key areas. As part of the “necessary action” to return to growth, there has been a roll back on targets and disciplined action to improve the ESG credentials of the business.

ASOS key facts

All ratios are sourced from LSEG Datastream, based on previous day’s closing values. Please remember yields are variable and not a reliable indicator of future income. Keep in mind key figures shouldn’t be looked at on their own – it’s important to understand the big picture.

This article is original Hargreaves Lansdown content, published by Hargreaves Lansdown. It was correct as at the date of publication, and our views may have changed since then. Unless otherwise stated estimates, including prospective yields, are a consensus of analyst forecasts provided by LSEG. These estimates are not a reliable indicator of future performance. Yields are variable and not guaranteed. Investments rise and fall in value so investors could make a loss.

This article is not advice or a recommendation to buy, sell or hold any investment. No view is given on the present or future value or price of any investment, and investors should form their own view on any proposed investment.

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Written by
Aarin Chiekrie
Aarin Chiekrie
Equity Analyst

Aarin is a member of the Equity Research team and a CFA Charterholder. Alongside our other analysts, he provides regular research and analysis on individual companies and wider sectors. Having a keen interest in global economics, he knows how macro-events can impact individual companies.

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Article history
Published: 25th March 2026