Speak to our experts

Talk through your pensions and investments with a specialist and ask questions.

There’s no set format, so you can discuss what matters to you. The information provided during a 1-2-1 meeting is not personal advice. The sessions take place remotely using Microsoft Teams.

You could use the time to talk through:

  • How much your pension is worth

  • What you could get in retirement

  • Nominating a pension beneficiary

  • Getting set up online and on the app

  • Combining existing pensions

To discuss specific details about your pension, you’ll need to have your HL Secure Number to hand during the meeting. If you don’t have it, you can reset your details by selecting 'Log in' at the top of this page.

If you need to change or cancel a meeting you’ve already booked, please let us know by emailing workplacesavingqueries@hl.co.uk.


I went into the meeting knowing nothing about the pension scheme... I learnt how it works, my different options and also some potential figures for final numbers. This has definitely made me think about what I want to do going forward.

HL Client Feedback