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(Sharecast News) - Accesso Technology said in an update on Friday that it expects full-year revenue for 2025 to come in at the lower end of its guidance range, citing weaker-than-expected attendance across its customer portfolio in the first half of the year.
While the AIM-traded company noted its own performance held up, reduced footfall at key customer venues limited transaction volumes, which form a significant part of its revenue base.
However, Accesso reaffirmed its full-year cash EBITDA margin guidance of about 15%, supported by what it described as ongoing cost discipline and operational efficiency.
The company emphasised that its key trading months of June, July and August were still underway, and said it remained "laser-focused on delivery" during this critical period.
Accesso also disclosed that a major customer would not renew one of its enterprise agreements expiring at the end of 2025.
The loss was expected to reduce group gross profit by around $6m in 2026, although the company said the impact would be "meaningfully offset" by improved commercial terms in the remaining agreements with the same customer.
"This underlines the strength of our ongoing relationship and the customer's continued belief in our ticketing platform as a mission-critical revenue solution," the company said.
Elsewhere, Accesso reported an improvement in its commercial win rate and a growing sales pipeline.
It highlighted the signing of 33 customers for its Accesso Freedom platform, including its first theme park win, along with implementation progress in the Middle East and a "significant uplift" in new wins.
The group said it expected that momentum to strengthen further in the final quarter of the year.
Guidance for 2026 would be provided once trading conditions became clearer and ongoing customer negotiations were resolved, the board said.
At 1032 BST, shares in Accesso Technology Group were down 24.16% at 361p.
Reporting by Josh White for Sharecast.com.
